FAQ

How does In-Store Pickup work?

Best way to order with Food Depot Oregon is to order online. When you are on our website on the top right corner, click the little human shaped icon to make an account. 

By creating an account, you will be able to:

  • See order history
  • Track your order
  • Quick checkout
  • Create and manage your address book
  • Receive promotional emails

After creating your account, click on “Sign-In” in the top right hand corner of the page. From there, you can update contact information, change your password, add or modify shipping addresses (prior to submitting your order).

After going through all the categories of our site and adding the items to cart, you will then checkout your item(s). At checkout, it'll ask you for the date of pickup and time frame of which you want to have the order ready. 

Once your order is ready, you will be contacted directly from one of our customer service/shopper from Food Depot Oregon.

When you are here, just go to the customer service counter and give us the name of the person that ordered the order (first name & last name) & also the phone number or email associated with the order.

Do we delivery locally?

Food Depot Oregon currently can not delivery locally right now. We are working on it and local delivery will certainly be available in the future.

Online Policies

Pricing Information Policy

We cannot confirm the price of an item(s) until after your order is placed. Pricing errors may occur on the Food Depot Oregon website. We reserve the right to cancel any order containing pricing errors, with no further obligations to you, even after your receipt of order confirmation or shipping notice from us. We may, at our discretion, contact you for instruction or notify you of order cancellation. Prices for products may differ from our website than from prices available in physical Food Depot Oregon location.

NOTE: (i) Our physical store location do not honor online prices or competitor advertisements (ii) Our online site does not price match with any other online or offline retailer.

Promotional Code Policy

We offer promotional codes from time to time. Promotional codes are limited in nature and can expire or discontinue without notice. Promotional codes are void where prohibited by law. Promotional codes may not be copied, sold, transferred, or otherwise offered. Promotional codes apply only to orders shipped to the same address. If you return items purchased with a promotional code, we will subtract the value of the promotional code from your return credit. They ARE NOT redeemable for cash and are subject to cancellation or change at any time for any reason.

Limited Quantity Policy

Food Depot Oregon reserve the right to limit the quantity of item(s) purchased per person, per household, or per order for any reason. These restrictions may apply to orders placed by the same account, the same credit card, and also to orders that use the same billing and/or shipping address. Food Depot Oregon reserves the right, at our sole discretion, to prohibit sales to dealers or resellers. For purposes of this Agreement, reselling shall be defined as purchasing or intending to purchase any product(s) from www.fooddepotoregon.com for the purpose of engaging in a commercial sale of that product(s) with a third party.

Out-Of-Stock Policy

Food Depot Oregon tries to keep every item(s) in stock, however, there are times when some item(s) are out-of-stock and not immediately available for shipment. Should any of your item(s) from your order are out-of-stock or partially fulfilled, will be noted in the shipping confirmation email. We will ship or put in your in-store pickup any currently in-stock items from your order and adjust your balance accordingly.

Rain Checks

We do not offer rain checks for any products sold online.